| Customer Interaction |
| Advanced Product Quality Planning (APQP) |
| Design FMEA |
| DFM |
| Technology Transfer |
| Product Validation |
| Reliability |
| Document Revision Control |
| Design Reviews |
| Qualification |
| Safety Approvals |
|
| Supplier Quality Assurance |
| Vendor Performance Rating |
| Supplier Audits |
| RM Control Plan |
Supplier Interaction
&
Feedback |
|
| Process FMEA - Master |
| FMEA Manual |
| PPAP - Control Plans |
| Work Instructions |
| Set up Approvals |
Change Management
System |
| Process Engineering |
| Mistake Proofing |
| In Process Inspection, Defect
Detection & Defect Reduction |
| Corrective Action Implementation -
Horizontal deployment |
| Statistical Process Control |
| Design of Experiments |
| Calibration |
| Preventive Maintenance |
|
| Job Description for all levels |
| Training as per Skill Matrix |
| Authority & Responsibility |
| Performance Reviews & Feedback system |
| Department manuals for guidance |
| |
|
| Customer Satisfaction Index |
| Supplier Satisfaction Index |
| Member Satisfaction Index |
| Quality System Index |
| Operational Indices |
| Customer Complaints |
|
| Audits |
| Product Audit |
| Process Audit |
| Quality System Audit |
| Reviews |
| Product Quality |
| Customer Complaints |
| Supplier Performance |
| Operational Performance |
| New Product Development |
Continuous Improvement
Projects QSR |
| |
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