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EMS Case Study
Meeting customer needs for specialized telecom modules
 
“You have a most wonderful team and a real family atmosphere in your factories. A wonderful team and one that I look forward showcasing to our customers, hopefully soon”
 
 
The Customer
The European division of an American Fortune 500 company that manufactures telecom components
 
The Project
When we received this high-value enquiry for the manufacture of telecom modules, we had never made the products before and neither did we possess the technology for them.

What we did have to offer however, were excellent manufacturing capabilities and deep engineering expertise. A comprehensive and customized manufacturing and logistics proposal won us the customer’s confidence and the project.

Hical engineers trained at customer sites in Europe to understand the product technology. We rapidly created the required manufacturing infrastructure within the promised time. During the audit, not only was the customer team delighted to see a facility that was faithful to the promise, we also surpassed expectations with customized systems, documentation and tooling for fool-proof processes.

As a result, we have been asked to significantly increase manufacturing capacity and
increase supply.
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